PRIVACY POLICY

Your Privacy is important to us

YOUR PRIVACY IS IMPORTANT TO US

At Calm Order, we maintain the highest standards of conduct and take the protection of your privacy seriously. This Privacy Policy outlines what information we collect, how it is used, and how it is protected.

We adhere to the principles outlined in Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

What Information We Collect and How We Use It

Our primary goal is to provide a seamless and professional experience for our clients. We collect only the information necessary to operate our business effectively.

This may include:

Name and contact information (such as email address and phone number)
Information you provide through contact forms or inquiries
Service-related details required to fulfill our work

We use this information to:

Respond to inquiries
Provide and manage our services
Communicate with you regarding your project or request

Tracking Technologies and Website Data

Our website may use tracking technologies to understand how visitors interact with our site and to improve user experience.

These may include:

Cookies that store basic information about your visit
Analytics tools such as Google Analytics
Marketing and advertising tools such as the Meta Pixel, which may track activity on our website to measure the effectiveness of our marketing efforts

These tools may collect:

IP address
Browser type and device information
Pages visited and time spent on the website

This information is generally collected in an aggregated form and used to:

Improve website functionality
Understand user behavior
Support marketing and business development efforts

You can control or disable cookies through your browser settings. You may also opt out of certain tracking services through their respective platforms.

Sharing of Information

We do not sell your personal information.

We may share limited information with trusted third-party service providers strictly as required to operate our business, such as:

Website hosting providers
Payment processors
Analytics and marketing platforms

These providers are only given access to the information necessary to perform their services and are required to safeguard your information.

Data Security

We take reasonable administrative and technical measures to protect your personal information against loss, theft, unauthorized access, disclosure, or misuse.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

You have the right to:

Request access to your personal information
Request corrections to your information
Withdraw consent to the use of your information (subject to legal or contractual obligations)

To make a request, please contact us using the information below.

Commenting Guidelines

By using the commenting feature on our website, you agree to the following:

Your name or alias and comment will be publicly visible.
You should not post personal or sensitive information.
Comments cannot be edited once posted.
You may request removal of a comment by contacting us at info@calmorder.com.
We reserve the right to remove content deemed inappropriate at our discretion.